
Customer-assisted payment processing by phone.
The Kestrel Payment Processing Team provides live agent support for people who prefer to pay by phone, whether they need step-by-step help or can’t use an online option. Agents follow established procedures to protect payment information, confirm transaction details and make sure every payment is completed accurately.

Secure, live agent assistance for payers who prefer personal support or can’t access online options.

Trained agents and established procedures for specific government payment types.

Strict security controls protect sensitive information and maintain compliance.

An alternative payment option that serves payers with varying needs and preferences.

Specialized handling reduces errors and gets payments right the first time.

Strong security practices build confidence in Kestrel payment services.
Teams that know government payment operations and answer when you call.
Email support@myfloridacounty.com or call 877-326-8689 and the Kestrel Service Center will get your request to the right team.