Secure payment and data technology for courts, clerks and public-sector agencies across the country.
Tallahassee, Florida
877-326-8689
support@myfloridacounty.com
Dedicated technical support for government agencies.
The Technical Assistance Program (TAP) provides scalable technical support tailored to each agency’s needs. Participants get access to dedicated systems and network engineering expertise for both onsite and remote support, to keep systems performing and evolving with the agency.
Flexible service levels, whether as a supplement to existing IT staff or a full-service solution.
Access to a systems and network engineer for onsite and remote support, with attention to your environment.
Cybersecurity best practices that protect sensitive data and support government IT standards.
Faster issue resolution and proactive maintenance reduce downtime.
Predictable, scalable assistance reduces the need for added internal IT staff and emergency support.
Requests start with the Help Desk and move to specialized teams when an issue needs deeper expertise.
Reliable backup and recovery safeguard critical information and business continuity.
Help with procurement, installation and system administration keeps infrastructure well managed.
Professional network support improves connectivity and reliability across devices and locations.
Support scaled to each agency’s operational environment and needs.
Complex technical issues are escalated and resolved efficiently, reducing strain on internal IT teams.
Teams that know government payment operations and answer when you call.
Email support@myfloridacounty.com or call 877-326-8689 and the Kestrel Service Center will get your request to the right team.
