Secure payment and data technology for courts, clerks and public-sector agencies across the country.
Tallahassee, Florida
877-326-8689
support@myfloridacounty.com
Whether you need support with a Kestrel solution or want to explore what we can do for your agency, our team is ready to help.
One number and one inbox for every Kestrel team. We’ll get your request to the right people.
Paying a fee, fine or child support? Payment options are listed on the website of the agency you owe. For help with a payment you’ve already made, call 877-326-8689.
Every request goes through the same email and phone number. Knowing which team handles what can help you get answers sooner.
Explore Kestrel solutions for your agency with a personalized demo.
Request a demo →The Help Desk is the first point of contact for agencies and payers using Kestrel solutions.
Help Desk →Tier 2 and Tier 3 support for issues that need deeper analysis and coordination.
Service Desk →Investigation and resolution of suspended payments, discrepancies and other payment exceptions.
Resolution Team →Live representatives help people complete government payments securely by phone.
Payment Processing Team →Dedicated systems and network engineering support, onsite and remote.
Technical Assistance Program →Talk with our team about the solutions that fit your agency today, and where you want to go next.